While the EventHub platform includes default participant badging, you can add additional badge customization to include branding, logos, additional user information, etc., for your in-person attendees and exhibitors.
The custom badging option supports QR code scanning for auto printing to ensure a smooth check-in process for event participants and staff. This service also includes options for the check-in hardware, including badge printers and tablets for scanning user QR codes.
<tips>The badge customization option is an add-on service. Contact your customer success manager or our chat support by clicking the icon at the bottom right of the page for details. Please plan at least 2-3 months ahead of your event to ensure enough lead time for hardware procurement and badge design.</tips>
1. Check-in Setup
The custom badging service includes the necessary check-in hardware, including iPads to scan QR codes, printers, badge paper, and computers to connect to the printers. The specifics may vary per user requirements.
Devices
| QR code reader | iPad | We recommend 2-3 iPad "lanes" per 1 printer, depending on the number of event participants. |
| PC | Surface | Connected to the printer for setup |
| Printer | CW-C4020M CW-C4020G |
The total time to scan a QR code and print a badge is approximately 20-30 seconds. You can view the specifications of the standard badge printers here: |
*Different device versions may be provided based on availability.
Badge Paper
| Size | 4 inch by 10 inch | Badges are folded in half after printing |
| Thickness | Regular or thick | Choose from the two options |
| Type | 3-hole | Holes are pre-punched for lanyard use |
2. Printable Information
The following table outlines the information that can be printed on a badge. Some general information can be populated from the EventHub platform, whereas other general information must be entered directly into the badge design. User information must be pre-configured in EventHub.
| General information | Text | Event name, dates, agendas, terms & conditions, etc. |
| Images | Logos, banner images, maps, QR codes for easy URL access, etc. | |
|
User information |
Last name | The user's name as collected per the fields in [Basic settings]>[Profiles] *You can arrange the print order on the badge. |
| First name | ||
| Company or affiliation | The user's company name as collected per the fields in [Basic settings]>[Profiles] | |
| Department | The user's department as collected per the fields in [Basic settings]>[Profiles] | |
| Position or title | The user's job title as collected per the fields in [Basic settings]>[Profiles] | |
| QR code | The user's QR code generated via EventHub upon completing their registration | |
| Content group | The user's content group, per [Basic settings]>[Groups] | |
| Custom field | The user's responses to custom fields added in [Basic settings]>[Profiles] | |
| User type | "Attendee" or "Exhibitor" | |
| Profile picture | The user's profile picture | |
| Ticket name | The name of the ticket the user registered with |
<attention>Sessions that a given user registered for cannot be displayed.</attention>
3. Reference: sample badge