This article outlines how to check the email subscription status for registered event users.
1. How to Confirm a User's Email Subscription Status
The [Attendees]/[Exhibitors]>[User List] tabs display a user's status in the [Email opt-in] column, as outlined in the following table:
| Status | Description |
| Subscribe | The user can receive EventHub platform emails. |
| Unsubscribe | The user will not receive optional EventHub platform emails. *Users may still receive necessary emails regarding event registration, account setup, etc. See Automated Email Contents for further reference. |
Click [Download Excel] from the [User list] tabs to access a file that also contains the [Email opt-in] status for each participant.
2. User Email Preferences
Reference the following article for information on how users manage their email subscription preferences: User Email Preferences
3. Additional Notes
- New emails created via [Email]>[Send email] will not be sent to users who have unsubscribed from EventHub platform emails.
- The [No.] column in the [Email]>[Scheduled/Sent] tab displays the number of email recipients. The [No.] value excludes unsubscribed users, which may differ from the total number of users in an email recipient category or filter.