Lead reports are CSV files that contain comprehensive participant data, including registration information, video content viewership data, survey responses, etc. This article explains how to access a lead report and provides an overview of the report data.
1. How to Download a Lead Report
Navigate to [Report]>[Lead report] and click [Start].
<tips>Lead reports are generated in groups of 1000 participants. Multiple lead reports will be available to download for events with more than 1000 participants. The values in the parentheses in the "Report Name" field indicate the number of participants included in the lead report (e.g., 1 ~ 1000; 1001 ~ 2000; 2001 ~ 3000; etc.). Click [Start] for the report you want to download.</tips>
A report may take about 2 minutes to complete and be available to download. The job will run in the background, and you can check its status via [Lead report]>[History]. Click [Update status] to refresh the report status, and once it shows "Success", you can download the report.
Lead reports with many participants may take longer to complete.
2. Report Information
The following table outlines the fields included in the lead report CSV file.
| Field | Description / Values |
| User Number | The number of the user in the report |
| User ID | A unique ID assigned to each user |
| Email address | The email address registered with EventHub |
| Last Name | The user's last name |
| First Name | The user's first name |
| Company or Affiliation | The user's company or other affiliation |
| Department | The user's department, field, etc. |
| Position or Title | The user's job title, etc. |
| User Type | Attendee / Exhibitor |
| Delivery Status | Status of password and login emails sent from the EventHub platform Delivered / Unsent / Bounced |
| Staff Setting | ON / OFF |
| Profile URL | The user's profile URL (set via their profile settings on the event page) |
| Date Registered | Date the user registered themselves or was registered by someone else |
| Registration Type | The user's registration method (EventHub registration form, Excel upload, colleague invitation, etc.) |
| Content Group Name | A content group set via [Basic settings]>[Group]>[Content groups] |
| Virtual Attendance | Whether or not a user accessed the event page during the event period Attended / Not yet |
| QR Event Checked-in | Whether or not a user checked in to an applicable in-person or hybrid event via a [QR check-in point] Checked in / Not yet |
| Ticket Type | The ticket name, only if the user registered with a ticket |
| *Additional Profile Fields | Additional profile fields set via [Basic settings]>[Profiles] Each additional field will be its own column |
| utm_source | If you set up UTM parameters for your ticketing or registration pages, those parameter values will show up here for each participant. |
| utm_medium | |
| utm_campaign | |
| utm_term | |
| utm_content | |
| Viewing Time:{Video Stream Channel Name} | Total minutes viewed for each video stream channel Totals are calculated in 3-minute increments. The value indicates that the user watched the video stream channel for at most that many minutes, but at least 3 minutes less than the value. |
| CTA Below Video Clicked:{Video Stream Channel Name} | Whether or not a user clicked on a URL hyperlink in a call to action set in [Sessions] TRUE / FALSE |
| Viewing Archived Videos:{Archive Video Title} | Whether or not a user watched any amount of an archive video TRUE / FALSE |
| {Survey Name}:{Field Name} | The user's response to the survey question |
| Session Document Downloaded:{Session Name}:{File Name} | Whether or not a user downloaded the session material TRUE / FALSE |
<tips>Reference this sample data set for an example lead report. Some fields may vary depending on your event's configuration.</tips>
3. Additional Notes
- As lead reports are generated in groups of 1000 participants, download the reports for large events in multiple batches.
- No more than two reports of the same type can be in the creation process at the same time.
- If you change the event date and time, the [Virtual Attendance] field will recalculate for each participant. However, once a participant is marked as [Attended], they will not be marked again as [Not yet], even if you change the event date and time.